How The iCabbi Taxi Booking System Makes You Money Book a Demo Contact Customer Support

How iCabbi's Taxi Booking System Makes You Money

iCabbi Taxi Booking System

Having a reliable taxi booking system and dispatch management is no longer a luxury, it’s a necessity. iCabbi helps you to make more money by utilising world leading technology to achieve eight key aims. Each will help you to make more money by reducing costs, growing your customer base and growing your driver numbers.

Whether you’re running a small local fleet of private hire vehicles or a large multi-location taxi operation, the tools you use to manage bookings, dispatch drivers, and interact with passengers can make have a large impact on your business’s bottom line.

iCabbi’s cloud-based taxi booking system is designed to help taxi and private hire companies across the UK increase profitability while keeping both passengers and drivers happy. By automating bookings, improving operational efficiencies, iCabbi provides a complete platform to help grow your business.

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Cutting your costs – Boost revenue with automation

The more efficiently your fleet can operate, the more money you save. The iCabbi system automates 30-75% of all bookings through a Passenger App, IVR (interactive voice response), Web Booker, and numerous account integrations. This means you can reduce your reliance on manual bookings, lowering your overheads without compromising service.

Every booking channel is seamlessly integrated, ensuring passengers enjoy a smooth experience booking by phone, online, or via the app. Automation doesn’t just cut costs, it also allows your business to take more bookings, maximising revenue during peak times.

Attract new customers – Deliver a modern experience

Passengers want speed, convenience, and visibility when booking a taxi. With iCabbi’s advanced taxi booking system, you get your own branded Passenger App, giving your customers a modern and intuitive booking experience.

Passengers can book a taxi, track their driver in real-time, and pay with multiple secure options. By meeting current expectations, you’re far more likely to retain customers as well as attract new ones who value the convenience of in-app booking.

More business from account customers

Many taxi businesses get a large portion of their revenue from corporate account-based work. iCabbi helps you win and keep these valuable clients with a seamless, easy-to-use account booking system. With detailed reporting and billing capabilities, account customers can manage rides and invoices.

Additionally, automation in account booking reduces the time spent managing these bookings on your side, freeing up your team to focus on what you do best.

iCabbi Driver AppDriver productivity and retention

A happy driver is a productive driver, and driver retention is a key part of profitability in the taxi business. With iCabbi’s taxi dispatch system and driver app, jobs are properly allocated, building trust between your drivers and creating a more efficient work environment.

The system also helps your drivers make more money by reducing their downtime. By using live traffic and location data, drivers spend less time waiting or stuck in traffic. That translates to more completed journeys and higher earnings.

Keep your customers

Whilst attracting new passengers is vital, retaining existing ones is just as important for building your business. With iCabbi, you give your customers multiple ways to book: phone, online, or via the Passenger App. This flexibility means you’re not losing bookings to competitors simply because you don’t offer a preferred booking method.

Also the reliability of your service, powered by iCabbi’s dispatch technology, reinforces positive customer experience. When customers know they can rely on your service time and time again, they will keep coming back.

Make smarter decisions

Another feature of our taxi booking system is the reporting tools. You can access detailed insights into driver performance, bookings, customer behaviour, and peak activity. With this data, you know when you might need to schedule more drivers, or adjust your services.

Making data-driven decisions ensures you’re not only reacting to changes in the market but also putting your business in the best position for future growth.

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24/7 UK-based taxi booking system support

Unlike many other software providers, iCabbi offers UK-based support 24/7. Whenever your business needs help, whether it’s a technical question, training, or operational challenge, you’ll be speaking to someone who understands your business and the wider industry.

Reliable support minimises downtime and gives you the confidence that you’ve always got backup, allowing you to focus on growth.

Software that grows with you

Whether you’re operating a fleet of 10 or 1000 vehicles, iCabbi’s taxi booking system is designed to scale with you. As you grow, the platform can be adapted to offer everything you need from advanced fleet management to custom integrations with third party systems.

This flexibility means you won’t outgrow the software, and your team won’t need to switch systems as you expand.

The bottom line of a taxi booking system

If you’re looking to increase revenue, streamline operations, as well as improve customer and driver satisfaction, investing in a taxi booking system is essential. iCabbi offers more than just software, it’s a complete business solution designed to help your taxi company grow.

From automation and branded customer apps, to powerful analytics and UK support, iCabbi helps your business work smarter, and grow faster.

Request a Free Demonstration to see why iCabbi is the go-to choice for taxi businesses across the UK.

Or call us on 01623 442211, or email us and we can help get you started.



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