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Dispatch Engine

The Dispatch Engine is the “brain” of the Taxi 360 platform. It’s responsible for translating your fleet operators’ knowledge into rules that intelligently match supply and demand. It’s capable of handling the simplest trips from A to B, to recurring bookings, to complex bookings with multiple pickups and dropoffs. Because every fleet is different we’ve made the dispatch engine highly configurable – so it effectively becomes your brain, for your business.

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Take Control of Your Business

Our Intelligent Taxi Software Puts You in the Driving Seat

Fully Cloud-Based
Embrace the agility of a cloud-based taxi dispatch system. Say goodbye to traditional, cumbersome taxi hardware. With iCabbi, manage your fleet seamlessly from any location with an internet connection.

Boasting a 99.999% uptime, our taxi dispatch system UK ensures that iCabbi is a dependable backbone for your business, ready when you need it.

Flexibility & Control
Gain the freedom to self-manage your fleet’s dispatch rules. Our highly-configurable taxi dispatching system allows for real-time updates, giving you the power to adapt to booking trends, modify zones and adjust pricing effortlessly.

Effortlessly scale your operations with iCabbi. Our system supports rapid onboarding of new fleets, simplifying technical integrations for mergers and acquisitions, making it a scalable choice for growing taxi businesses.

Leverage the power of automation with iCabbi. From digital bookings via the iCabbi Passenger App and Web Booker to automated job dispatches to drivers, our taxi dispatch software reduces the need for extensive staff and lowers running costs.

Data Analytics
Utilise iCabbi Insights (Free or Lite) for a comprehensive performance analysis of your fleet. Harness the power of data to uncover improvement areas and implement effective changes, making our taxi dispatch systems a data-driven solution for your business.

Dispatch Your Way

Customise your taxi cab dispatch system with features that adapt to your business needs. iCabbi offers the flexibility to make the Dispatch Engine work for you, ensuring your operations are as efficient and effective as possible.

Symbol for User Management feature Flexible Dispatch Rules

Create an efficient dispatch plan by configuring your system to dispatch your bookings in many different ways. You can schedule these dispatch rules for different times of the day.

  • Dispatch by route
  • Closest car as the crow flies
  • Queue dispatch
  • Timed dispatch

Zone Profiling

You can set up separate Zones, each with their own Dispatch Rules.  You can schedule profiles for day/time in advance, for example, to cover a busy stadium location during a concert time,  or manually invoke a profile at any time you deem necessary.

Dispatch by Fleet

Using Sites you can set-up a new fleet within your iCabbi system, which will run and dispatch separately to your current fleet. You can share work across your fleets should you wish, for example during busy periods, by setting up a Site Profile to dispatch uncovered bookings to other fleets in your system.

Centralised Expense Reporting Symbol Overbooking Protection

Manage your call-centre demand by placing restrictions on the number of bookings that can be saved within any given hour.

Symbol for User Rides Dashboard feature Networking

If the Overbooking feature is used to manage your demand then Networking is used to manage your supply. This newly launched feature allows you to partner with like-minded taxi companies in your local area to create a super fleet which allows you and your partner taxi companies to cover more bookings with ease.


We speak your language! The Taxi 360 platform can be translated with ease into any language, making it available to you no matter where you are in the world. It is already operational in English, French, Danish, Finish, Swedish and Ukrainian.

Request a free demonstration now to discover why iCabbi is the go-to choice for taxi businesses across the UK.

For more information call 01623 44 22 11 or email enquiries@icabbi.etgl.co.uk.