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Dispatch Management

Dispatch Management streamlines backend operations, consolidating driver, vehicle, passenger and business records while automating invoicing, billing and reporting. Customise the system to fit your needs, from managing pricing and fixed fares to adjusting driver zones, ensuring flexibility and control in your dispatch operations.
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iCabbi Taxi Dispatch Management

We Make Running Your Taxi Fleet Easier

At iCabbi, we believe in making the management of your taxi fleet as efficient and straightforward as possible. Our advanced cloud-based taxi dispatch system is recognised globally for its innovation and effectiveness in streamlining taxi operations.

Why Choose iCabbi’s Taxi Dispatch System?

Our taxi dispatch system UK offers a feature-rich, automated solution that simplifies fleet administration tasks such as payment, billing, and record management. This efficiency is a cornerstone of our service, ensuring your administrative workload is minimised.

Multi-fleet Efficiency
Manage multiple taxi fleets effortlessly with our integrated taxi dispatching system. This feature allows you to access and control all your fleets from a single, centralised system, ensuring consistent management across your entire operation.

Embrace the flexibility of our cloud-based taxi dispatch software, enabling you to manage your fleet from anywhere at any time. This digital online storage and administration capability offers unparalleled convenience for your taxi business.

Our taxi dispatch systems reduce the time and cost associated with back-end administration by automating essential business processes. This automation leads to increased efficiency and reduced manual effort.

With a 99.999% uptime, our taxi cab dispatch system ensures you have constant access to your business operations. You can rely on our system to keep your business running smoothly at all times.

Control User Access
Our taxi dispatcher system offers customisable user access control. You can decide who has access to your system’s back-end, with options for total access or restrictions to specific administrative areas.

All-in-One Fleet Management

The iCabbi taxi dispatch system offers an all-in-one solution for your taxi business. Configure your dispatch logic, manage administration, and handle dynamic dispatch, zone, and site management all within our intuitive platform.

Symbol for User Management feature Dynamic Dispatch, Zone & Site Management

Make realtime changes to your dispatch, zone and site profiles.

Fixed Rates & Tariffs

Set, schedule and manage a range of price models for your fares by:

  • Distance
  • Time in car
  • Council-regulated time changes
  • Public holidays
  • Fixed-fare Journeys (e.g. airport run)
  • Zone surcharges (clean-air/congestion)
  • And discount codes.

Symbol for Travel Rules feature Addressing

Use Google or Royal Mail Addressing. Deliver extra customer-service to your customers with passenger modifications to their pick-up points.

Centralised Expense Reporting Symbol Multi-Sites & Bureaus

Easily switch between, or aggregate, multiple fleets, with specific dispatch profiles and regulations.

Symbol for User Rides Dashboard feature Hooks

Set up tasks and communications that automatically trigger following an event. You could, for example, automate a Thank You SMS text following the completion of a trip.

Corporate Account Management

Dedicated portal to manage all aspects of your Business Account work from users and travel rules to invoicing and reporting.

Symbol for User Management feature Payments

Enable multiple payment channels including:

  • In-car
  • SMS
  • Multi-provider pre/post-paid credit card processing.


Manage third-party integrations for Business Account and driver invoicing and billing.

Symbol for Travel Rules feature Driver Records

Manage your documentation:

  • Driver profiles
  • Driver license, Insurance & Police Record PVG Disclosure
  • Driver performance booking statistics

Centralised Expense Reporting Symbol Vehicle Records

Manage vehicle-related documentation and records:

  • License registration & plate expiry
  • NCT
  • Council compliance
  • Motor tax
    Vehicle attributes  (wheelchair accessible, people carrier, VIP etc.)
  • CO2 emissions

Symbol for User Rides Dashboard feature Staff Records & User-Management

Store employee profiles and records and control their access level to your dispatch system.

Passenger Records & Traffic Light

Store passenger information and give them a Traffic Light status. This enables you to endow priority status to good customers to enable VIP queue jumping. Likewise, you can flag undesirable passengers to prevent them from booking.

Request a free demonstration now to discover why iCabbi is the go-to choice for taxi businesses across the UK.

For more information call 01623 44 22 11 or email