iCabbi Creates Happy Drivers

Offer a Fantastic Driver Experience with iCabbi

At iCabbi, we prioritise a fantastic driver experience in our taxi driver dispatch system, ensuring that every feature contributes to driver satisfaction and operational efficiency.

Effective Taxi Driver Dispatch

Automated Assignment

• Fairness in Job Allocation: Our system’s automated assignment ensures fair distribution of jobs, preventing favouritism by dispatch controllers and promoting trust among drivers.

Automated Dispatch

• Efficient Job Matching: Reducing dead mileage by allocating bookings to the most suitable driver, our taxi dispatch system minimises internal friction and enhances the driver experience.

Predefined Smart Messages

• Actionable Dispatch Functions: Drivers can respond to dispatch functions efficiently through the Driver App, making communication streamlined and effective.

Zone and Bid Visibility

• Informed Work Allocation: Drivers are kept in the loop about where work is available and upcoming job opportunities, boosting their engagement and earning potential.

Cashiering

• Timely Payment Solutions: Integrated cashiering in our taxi dispatch software ensures that drivers are compensated promptly and accurately.

Calls between Driver and Customer

• Direct Communication: A centralised phone number allows direct and secure contact between drivers and customers, enhancing the service experience.

GPS Technology

• Precise Location Tracking: GPS integration ensures drivers reach the exact passenger location, improving efficiency and customer satisfaction.

The iCabbi Difference: Prioritising Driver Happiness

By focusing on these key aspects, iCabbi’s taxi driver dispatch system UK not only improves the driver experience but also contributes to the overall success of your taxi business. Happy drivers lead to better service, reduced turnover and ultimately, more satisfied customers.

Smarter Taxi Driver Dispatch

Happy drivers are the backbone of any successful taxi business. Our intelligent taxi driver dispatch system is designed to simplify day-to-day operations, reduce downtime, and maximise earnings. By using smart algorithms to allocate jobs fairly and efficiently, drivers spend less time waiting and more time earning – boosting morale and retention across your fleet.

Built to Support

Our goal is to empower drivers, not micromanage them. Our taxi driver dispatch platform includes features that put the driver in control, while still maintaining visibility for operators. With turn-by-turn navigation, and performance insights, drivers can focus on delivering excellent service – and you get a more productive, satisfied team.

Taxi Driver Dispatch That Works With Your Team

Unlike rigid systems that can frustrate drivers, iCabbi’s taxi driver dispatch software is built with flexibility in mind. Drivers receive real-time updates through the intuitive driver app. With access to transparent job allocations and fair distribution, they gain trust in the system, improving relationships between your dispatch team and drivers.