The iCabbi Exchange | Giving local fleets, national power Book a Demo Contact Customer Support

The Exchange: Local fleets, national power

The iCabbi Exchange is a simple but game-changing idea: connect every iCabbi-powered fleet in the UK and Ireland so that, together, they can serve passengers anywhere. With the potential to unite around 60,000 licensed taxis, the Exchange will be the largest single pool of vehicles available to the travelling public today. If you are an iCabbi user you can register your interest to join The Exchange.

The aim is clear: keep bookings inside the taxi and private-hire community, halt the drift to ride-hail apps and help independent businesses grow without adding cars or overheads.

Why networking matters now

Ride-hail platforms expand every time a council issues new licences, pulling work away from traditional firms. The Exchange flips that threat into an opportunity. By collaborating rather than competing, local fleets can hold on to passengers they would otherwise lose and win new work generated by partner companies in other towns and cities. Every booking that stays in the network strengthens the sector and puts revenue back into local businesses instead of global corporations.

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Dispatch Networking

There are moments when demand outstrips supply: the Friday rush, the sudden airport transfer, the big event that clogs the diary. Instead of turning a passenger away or watching them open a ride-hail app, you can push the job into the Exchange. Another iCabbi fleet fulfils the journey, your customer is happy and your relationship stays intact. The process flows both ways; when your cars are quiet, inbound Exchange work keeps wheels turning and drivers earning.

App Networking

Loyal customers often download a ride-hail app the first time they travel out of your area—and once it is on their phone they may never delete it. With the Exchange, that risk disappears. Your customer opens the same passenger app in Liverpool, London or Limerick and is automatically connected to a partner fleet. Pricing, tracking and payment feel exactly the same as they do at home, so there is no reason to switch allegiance now or later.

The Exchange

Trade to Win! Send bookings that you cannot service into The Exchange. Stop your passengers from going to Ridehail. Take bookings from The Exchange to build extra demand for your fleet. We’re delighted to announce that iCabbi networking is here. The Exchange is now open. Join now

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Phone Call Networking

Plenty of passengers still prefer to ring for a cab. Ride-hail companies do not offer that option, but The Exchange turns your single local phone number into a nationwide booking line. A caller in Glasgow, Cardiff or Belfast dials the digits they already know; behind the scenes the request is routed to an available Exchange partner and confirmed without the need for manual intervention. The experience is 100 % automated, yet personal and familiar.

Opening the doors of opportunity

The Exchange is live and ready for new members. Participating fleets decide when to give work, when to take it and on what terms, so growth remains under their control. More important, the service stops passengers leaking to ride-hail competitors when their usual operator cannot help or they are travelling outside its territory.

See App Networking and Phone Call Networking in action:

Join the Exchange today

Membership is open. Register your interest now to protect your customer base, capture extra demand and play your part in building a stronger, united future for the taxi and private-hire industry. The sooner you join, the sooner you can start saying “yes” to every passenger—wherever the journey begins.

You can express your interest by filling out the form below.

The Exchange is currently available to iCabbi customers. If you are not an iCabbi user you can request a Free Demonstration to see why iCabbi is the go-to choice for taxi businesses across the UK.

Or call us on 01623 442211, or email us and we can help get you started.



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