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Dispatch Management

Dispatch Management streamlines backend operations, consolidating driver, vehicle, passenger and business records while automating invoicing, billing and reporting. Customise the taxi dispatch program to fit your needs, from managing pricing and fixed fares to adjusting driver zones, ensuring flexibility and control in your dispatch operations.
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iCabbi Taxi Dispatch Program

We Make Running Your Taxi Fleet Easier

At iCabbi, we make running your taxi fleet easier by combining advanced technology with user-friendly design, ensuring efficient and straightforward management for operators of all sizes. Our cloud-based taxi dispatch program is recognised globally for its innovation in streamlining taxi operations, offering a feature-rich and automated solution that minimises your administrative workload. By simplifying tasks such as payment, billing, and record management, our system enables you to stay organised and focus on delivering excellent service.

Flexibility is at the heart of our platform, allowing you to manage multiple fleets from a single interface and giving you the freedom to oversee your entire operation from anywhere at any time. Embracing a cloud-based approach also delivers reliability with a 99.999% uptime, so you can count on uninterrupted access to your business operations and trust that every booking and transaction is handled seamlessly.

Our taxi dispatch system reduces back-end administration through robust automation tools, ultimately saving you time and money. You have complete control over user access levels, so you can decide exactly who manages different aspects of your taxi operations, from full administrative rights to limited permissions. This level of customisation provides peace of mind when delegating tasks and protecting sensitive data.

Whether you’re looking to expand your existing fleet or streamline day-to-day workflows, iCabbi’s innovative dispatch technology delivers an all-in-one solution that is dependable, scalable, and built around the needs of modern taxi services. By reducing manual effort and enhancing oversight, our taxi cab dispatch system ensures you can run a more profitable and customer-focused operation without the stress of complex administration.

Request a Free Demonstration to see why iCabbi is the go-to choice for taxi businesses across the UK.

Or call us on 01623 442211, or email us and we can help get you started.

All-in-One Fleet Taxi Dispatch Program

The iCabbi taxi dispatch system offers an all-in-one solution for your taxi business. Configure your dispatch logic, manage administration, and handle dynamic dispatch, zone, and site management all within our intuitive platform.

Symbol for User Management feature Dynamic Dispatch, Zone & Site Management

Make realtime changes to your dispatch, zone and site profiles.

Fixed Rates & Tariffs

Set, schedule and manage a range of price models for your fares by:

      • Distance
      • Time in car
      • Council-regulated time changes
      • Public holidays
      • Fixed-fare Journeys (e.g. airport run)
      • Zone surcharges (clean-air/congestion)
      • And discount codes.

Symbol for Travel Rules feature Addressing

Use Google or Royal Mail Addressing. Deliver extra customer-service to your customers with passenger modifications to their pick-up points.

Centralised Expense Reporting Symbol Multi-Sites & Bureaus

Easily switch between, or aggregate, multiple fleets, with specific dispatch profiles and regulations.

Symbol for User Rides Dashboard feature Hooks

Set up tasks and communications that automatically trigger following an event. You could, for example, automate a Thank You SMS text following the completion of a trip.

Corporate Account Management

Dedicated portal to manage all aspects of your Business Account work from users and travel rules to invoicing and reporting.

Symbol for User Management feature Payments

Enable multiple payment channels including:

      • In-car
      • SMS
      • Multi-provider pre/post-paid credit card processing.

Billing

Manage third-party integrations for Business Account and driver invoicing and billing.

Symbol for Travel Rules feature Driver Records

Manage your documentation:

      • Driver profiles
      • Driver license, Insurance & Police Record PVG Disclosure
      • Driver performance booking statistics

Centralised Expense Reporting Symbol Vehicle Records

Manage vehicle-related documentation and records:

      • License registration & plate expiry
      • NCT
      • Council compliance
      • Motor tax
      • Vehicle attributes  (wheelchair accessible, people carrier, VIP etc.)
      • CO2 emissions

Symbol for User Rides Dashboard feature Staff Records & User-Management

Store employee profiles and records and control their access level to your dispatch system.

Passenger Records & Traffic Light

Store passenger information and give them a Traffic Light status. This enables you to endow priority status to good customers to enable VIP queue jumping. Likewise, you can flag undesirable passengers to prevent them from booking.

Request a Free Demonstration to see why iCabbi is the go-to choice for taxi businesses across the UK.

Or call us on 01623 442211, or email us and we can help get you started.



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