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iCabbi Passenger Dispatch Taxi App

Give your customers a simple way to book, manage and track taxi journeys from their smartphone with a fully branded passenger app from iCabbi ETGL.
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Your Own Branded Passenger Taxi Dispatch App

Elevate your customer experience with a taxi dispatch app system that includes a branded passenger app, uniquely customised to represent your taxi business. Offering your customers a seamless, intuitive and user-friendly booking experience, the iCabbi app integrates your company’s identity and ensures a smooth ride from start to finish.

iCabbi Passenger Dispatch Taxi AppiCabbi App Key Features

      • Branding: Incorporate your company logo and brand colours for a personalised look.
      • Live Driver Tracking: Allow passengers to track their driver in real-time for added convenience.
      • Transparent Pricing: Display fixed fares and estimated pricing for clarity and trust.
      • Booking Management: Enable passengers to view active, upcoming and past bookings easily.
      • Driver Rating & Feedback: Offer options for passenger feedback and driver ratings.
      • Security & Journey Sharing: Enhance passenger safety with journey sharing features.
      • Email Confirmation: Provide booking confirmations via email for peace of mind.
      • Driver Tracking to Pick-up: Track the driver’s approach to the pickup location for real-time updates.
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Enhance Your Taxi Business

Enhance your taxi service with iCabbi’s advanced taxi dispatch app and taxi passenger app, designed to streamline operations and elevate customer satisfaction. Our taxi dispatch system offers real-time driver tracking, automated fare calculations, and seamless integration with existing systems, ensuring efficient fleet management. The iCabbi taxi passenger app provides users with a user-friendly interface for effortless bookings, live driver tracking, and multiple payment options, delivering a modern and convenient experience.

Leading Taxi Passenger App

By adopting iCabbi’s taxi dispatch and passenger apps, your business can achieve higher automation rates, reduce operational costs and improve customer service. Our cloud-based platform allows you to manage your fleet from any location, providing flexibility and control. With features like branded passenger apps and real-time analytics, iCabbi empowers your taxi business to stay competitive and meet customer needs.

Our Packages

We offer a variety of packages and features depending on your operation. Whether you’re a start-up or a national firm, you will be able to find an iCabbi package that suits your business’s needs.

Take a look at our most popular packages below:

Growth

Includes Essentials Package plus:

  • Phone system report suite
  • Customer booking app
  • Free unlimited number ports
  • Free additional softphone
  • Free website
  • Free web booker
  • Free Stripe PIN pads
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Essentials

Includes Just Dispatch package plus:

  • Phone system
  • 2 x SIP channels
  • Free softphone licence
  • Free number port
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Just Dispatch

iCabbi’s industry-leading taxi dispatch software package includes:

  • 5 driver licences
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TOO EXPENSIVE? Refer friends or family and get £300 account credit each time!

What is a Taxi Passenger App?

A taxi passenger app is a mobile application that allows customers to book and manage taxi journeys directly from their smartphone. Depending on the system, passengers can book journeys, view fares, track their driver, receive notifications, make payments and manage previous bookings.

For taxi and private hire operators, a passenger app provides a direct digital booking channel that keeps customers connected to their own brand.

iCabbi ETGL provides a fully branded taxi passenger app that can be customised with your company logo and colours, giving operators their own customer-facing booking app.

24/7 UK Based Support

Because your business is 24 hours a day, 7 days a week, 365 days a year, our support is too. We operate a dedicated help desk Monday – Friday, 9am – 5pm, with emergency support available at all other times.

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Summary

Here are some of the top features of the iCabbi passenger app:

        • Branded passenger app – Customised with your logo and company colours to reinforce brand identity
        • Live driver tracking – Passengers can follow the driver’s approach in real time
        • Transparent fares – Shows estimated and fixed pricing before booking
        • Booking management – Users can view current, upcoming and past trips within the app
        • Driver ratings and feedback – Enables passengers to rate journeys and leave feedback on drivers
        • Email confirmations – Sends booking confirmations automatically
        • App store presence – Listed under your company name and brand on Apple App Store and Google Play
        • Ongoing support – Covered by licence with regular maintenance and updates from iCabbi

Request a Free Demonstration to see why iCabbi app is the go-to choice for taxi businesses across the UK.

Or call us on 01623 442211, or email us and we can help get you started.

Taxi Passenger App FAQs

Find answers to some of the most common questions about taxi passenger apps.

What is a taxi passenger app?

A taxi passenger app is a mobile application that allows customers to book, manage and track taxi journeys from their smartphone. It can also provide features such as fare estimates, digital payments, journey sharing and booking notifications.

Can a taxi company have its own app?

Yes. Taxi operators can use a branded passenger app customised with their company name, logo and colours. This gives customers a direct digital way to book and manage journeys with their chosen taxi company.

What features should a taxi passenger app have?

Useful features can include online booking, advance bookings, live driver tracking, fare estimates, digital payments, booking history, journey sharing, notifications and driver ratings. The right features help make booking and managing a taxi journey simple for passengers.

Can passengers track their taxi through the app?

Yes. The iCabbi Passenger App provides live driver tracking, allowing passengers to see their driver's location and follow their approach to the pick-up point.

Can passengers pay for a taxi through an app?

Yes. The iCabbi Passenger App supports digital payment options, giving passengers a convenient way to pay for their journeys without needing to rely on cash.

Can customers book a taxi in advance using an app?

Yes. A passenger app can allow customers to book journeys in advance as well as request immediate taxi journeys, giving passengers greater flexibility over when they travel.

A passenger app built for your business

iCabbi ETGL provides taxi and private hire operators with a branded passenger app, giving customers a simple way to book, manage and track their journeys from their smartphone.