Making the most of the iCabbi taxi dispatch software in the UK

Below is the list of the latest webinars we have produced here at ETGL. Get in touch with us here if you would like to hear feedback on what else we can advise on to improve your taxi business.

iCabbi Voice+ and Recognition

The ETGL team are back and are determined to talk you through all things iCabbi Voice and the enhanced updates that come along with it. Automate your fleet management with our state-of-the-art taxi dispatch software, ideal for you and your taxi drivers. Keep them happy with iCabbi!

View our latest video below:

Avoid overbooking your drivers during busy periods

Avoid overbooking your fleet of taxi drivers during busy periods. That’s what the latest ETGL webinar is all about!

We know what it can be like. A surge of bookings can come at once and passengers end up waiting too long for a driver to arrive. They expected a couple of minutes, and have been waiting for the driver for over 10. This is not good for your taxi fleet or your taxi company. Fortunately, using the automated taxi dispatch software on offer from iCabbi, there are steps you can take to ensure you do not have any unhappy passengers.

View the ETGL webinar on how to avoid overbooking your fleet below:

Utilising the iCabbi surge pricing tool

Many local taxi companies thrive on the busy periods for punters and passengers. Christmas, Easter and school holidays alike are all busy times and taxi drivers and companies will want to make the most of the busy periods.

Surge pricing is a great way to take advantage of busy periods. It will also help you to attract and retain taxi drivers, as they know that with the automated taxi software on offer, they’ll be getting their fair share of the profits. Working in busy times can be stressful, so make sure your drivers know they appreciate it by upping your prices fairly. It will also help your business to grow and you’ll be able to pay them more!

View the webinar on surge pricing which the ETGL team put together below:

Split invoice commissions using iCabbi taxi solutions

We touched on treating your drivers fairly earlier on in the page and this is something we are a big believer in at ETGL. Using the iCabbi taxi dispatch software for fleets all over the UK, we work tirelessly with taxi companies to ensure their drivers are happy with the support they receive.

The webinar below talks all about the benefits of the dispatch engine on offer and which taxi solutions can help. Using split invoice commissions tools, these tips can help to automate your business, thus streamlining it and making sure you have the most efficient taxi company it can be.

Check out our webinar on split invoice commissions below.

UK Taxi Dispatch Software – 10 tips to help you navigate busy periods

Whilst surge pricing may help to take advantage of the busy periods, iCabbi UK taxi dispatch software can also help you navigate the busy times. Whilst the busy periods mean you are making plenty of money, you don’t want to overstretch yourself and lose out on valuable passengers or journeys.

Keir and Darren from Exel Technology Group put together 10 helpful tips to help you navigate busy periods, using the iCabbi taxi software on offer. Whether it be the driver app, the passenger app or the whole dispatch engine, all these tips will help ensure you navigate the busy periods safely.

See our top ten tips on using the iCabbi dispatch engine below:

Taxi Dispatch Software UK – Learn more about using Voice APIs

Optimise your taxi fleets with voice APIs. The taxi solutions provided by iCabbi to fleets in the UK can help make life easier for your taxi company. Getting the best out of your fleet is important, regardless of the size of the taxi fleet.

You can view the ETGL explainer on iCabbi Voice APIs below.

Request a free demo of the iCabbi Taxi solutions

You can also see what all the fuss is about Free Demonstration.

Subscribe to our iCabbi UK YouTube channel here also.

The post ETGL’s iCabbi Webinars – How to best use the iCabbi Taxi Dispatch Software in the UK first appeared on iCabbi UK.

1) Taxi Dispatch Software Provides Your Fleet With Efficiency

Think of all the times you have sat there, thinking of ways to cut costs and provide a better working life for your drivers. All companies have admin and paperwork, but the way the digital age has come about, it is just as important that taxi companies do the same. That is why iCabbi have worked seamlessly to provide taxi software that allows taxi businesses to streamline their work. With voice recognition and state-of-the-art GPS, your taxi drivers can have anything they need at their fingertips. Not only does this bring happiness to the driver, but it also means that there is a reduced need for admin in your business.

Cutting costs and bringing efficiency to your fleet through automated software is something iCabbi can help you with. Check out our iCabbi webinars on YouTube to see what cloud-based shortcuts we can help you with!

2) You can save money for your taxi business

Whilst we have talked about the need for efficiency, this comes hand in hand with cutting costs. Using cloud-based and automatic software, the need for admin staff is reduced. It also limits the interaction between dispatchers and drivers, as well as drivers and passengers. With passengers ordering and booking their journeys through the app you can have for your company, the need for paperwork and dispatchers is reduced.

With fewer employees needed and less manual paperwork required for the existing staff, your outgoings are reduced. You will also not need to splash out on an office for your staff. Whilst taxi journeys are coming back into fashion, remote working is also still popular. With staff having your admin at their fingertips thanks to the cloud, the cost-cutting measures can begin with the iCabbi taxi dispatch software.

3) Increase the happiness of your taxi drivers

Having automated taxi software for your business also increases the happiness of your drivers. This not only provides a better working environment but also allows for the growth of your fleet. As a business owner, your fleet will only grow if drivers want to stay, not leave.

The reason taxi drivers want to stay? If they are still dealing with manual dispatchers then there is sometimes still the accusation of bias and favouritism. With automated software, that isn’t the case anymore. The software simply helps to choose the best driver for the best job. It takes into account the distance that the driver is from the pickup destination and how accessible they are. If taxi drivers know this, they know they will be treated fairly and will earn their fair share of the fare. This particular webinar on iCabbi split invoice commissions is a great explainer on how you can ensure your taxi drivers feel happier about working for your taxi fleet.

4) It can give you the edge over your competitors

iCabbi not only provide state-of-the-art taxi dispatch software, we go that little bit further. The whole iCabbi taxi dispatch engine has so many facets that taxi fleet owners don’t even know about. The software provides you with an app on which you can implement your logo. That means that you get public visibility. Your brand is out there and if your drivers are doing a good job, you are likely to get chosen over your competitors.

Not only do you get visibility, but the passenger app that comes as part of the software is also user friendly. As we mentioned earlier, it is 2022 and in the digital age, being able to order a taxi using an app is a lot easier than talking to a manual dispatcher on the phone. Thanks to Uber, journey booking apps are now the norm, and it is important that as a taxi fleet you keep up to date with them.

5) iCabbi taxi dispatch software provides little to no downtime

The problem with going online is that many businesses fear that there will be downtime. If a taxi company is run manually, then a taxi fleet owner likes to think that their staff will always be on the other end of the phone and the drivers will be easily reachable. However, the iCabbi cloud-based software has little to no downtime.

You can view all you need to know about the trusted software here. We are very open about our stats and reliability, so much that we have set up a live feed for you to read here.

Why iCabbi?

Grow your taxi business with iCabbi fleet management software – the most advanced dispatch system in the world! Contact us via the contact form or phone us on 01623 44 22 11. Alternatively, pop us an email at enquiries@icabbi.etgl.co.uk. Our friendly team will be able to assist you in any way we can.

The post 5 reasons you need taxi dispatch software to help deal with the surge in demand for taxis first appeared on iCabbi UK.

How to avoid overbooking your fleet with automated taxi dispatch software UK

Overbooking your drivers can be an administrative nightmare. This has long been the case with taxi companies that have operated with manual dispatchers. Fortunately for those who organise taxi fleets and bookings, iCabbi has developed a state of the art automated software which allows operators and users to block out time zones when they know they are already overbooked.

This limits the potential for fleets or drivers to be overbooked. Having a fleet that cannot cope with passenger demand could be detrimental to your business. That is why it is important to get ahead and ensure you have blocked out the relevant time zones. In a similar way to how surge pricing works, it is about ensuring you get the best out of your passenger demands, during busy periods.

Surge pricing would mean that you can increase your prices and earn more money, without having to fulfil more journeys. With competitive rates, you can limit the number of journeys you have to fulfil also. Obviously, it would be hard to turn down more journeys, but by utilising your dispatch software correctly, you can ensure you earn enough money and run a smooth taxi operation.

Choosing the right taxi dispatch software in the UK to limit overbooking

In any business that you are offering a service, you need to be able to adapt to customer demands. If you operate a restaurant, you will need booking software to ensure you have enough tables to accommodate any bookings. It’s the same with taxis.

If there is a big event in the local area, such as a charity event, demand for taxis may be busy. If you’re expecting a surge in bookings, it would be good to ensure your taxi booking software is up to scratch and will cope. The iCabbi taxi solutions have great experience in coping with busy times. In the UK particularly, you just have to check out the testimonials of customers that we have. A quick read of our reviews should give you a great insight into how popular this automated software is for taxi fleets.

Collaborating during busy periods

It’s also funny we mention restaurants. Whilst hospitality venues often provide a great service to customers, they don’t always provide you with a way home. As a local taxi firm, a great way of garnering some business would be to coordinate with a local hospitality venue.

Reach out to any venues and learn if they have any big events coming up. If they do, you can be prepared. You can set your zone limits to ensure the drivers in your taxi fleet are not overbooked. (To learn how to do this, just check out the webinars available on our YouTube channel at iCabbiUK).

That way, you can ensure your drivers are ready for the increase in demand for journeys. Additionally, whilst also being prepared, you can make sure that they are not overbooked. By blocking out two to three timezones, a driver can be limited to the number of journeys that they can have assigned to them. If your focus is one event and you want to be able to lay on taxis for that party, this particular piece of advice would be very handy.

Learn more about the automated taxi dispatch software available in the UK by discovering more about iCabbi here.

Why you should choose automated taxi dispatch software UK from iCabbi

Here’s a quick snippet of what you can expect when using the iCabbi taxi solutions. Click on the graphic to view all our other testimonials.

Still interested? Give us a call on 01623 44 22 11 or email us here.

The post Avoid overbookings with iCabbi’s taxi solutions first appeared on iCabbi UK.